Frequently asked questions to our hotel

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

How to get there

Direct flights from Hamburg and Berlin arrive at Mannheim City Airport once a day from Monday to Friday. The tram journey to the hotel takes approx. 10 minutes. Alternatively, you can take a taxi to reach the hotel  within 5 minutes.

Frankfurt International Airport is approx. 75 kmn away from our hotel. From there, take a train to Mannheim central train station (Hauptbahnhof) or the A67 motorway if you are travelling by car. 

From Mannheim motorway junction, proceed on the motorway A656 towards Mannheim Zentrum. Take a right at the first large junction. After 40 metres, turn right again, then immediately left. Turn onto ‘Am Friedensplatz’. The hotel is on the right-hand side of the road. Parking is available to guests for € 9 per day.

Enter the following address into your GPS: Am Friedensplatz 1, 68165 Mannheim

Mannheim central station (Hauptbahnhof) is only 3 km away from the Mercure Hotel Mannheim am Friedensplatz. Regional and intercity trains arrive from all directions every day. Take tram number 6 or 9 for six stops and get off at ‘Luisenpark/Technoseum’, which is approx. 300 m away from our hotel. 

We offer 120 on-site parking spaces to our guests against a fee of € 9.00 per day. There are also 2 on-site coach parking spaces.



Your hotel room will be available for you from 3:00 p.m. on the day of arrival.

We kindly ask you to vacate your room by 12:00 noon on the day of departure.

Pets are welcome at our hotel against a cleaning fee of € 15.00 per day/animal. We will be happy to provide you with a drinking and feeding bowl. 

Children up to and including the age of 11 years stay for free in their parents’ hotel room; they also get free breakfast. Our family rooms have sofa beds for one or two children. Cots are free upon request (subject to availability).  

We accept the following credit cards: American Express, Diners Club, MasterCard, Eurocard, VISA, Maestro and JCB. We also accept cash payments.


  • Monday - Friday 6:00 a.m. –10:00 a.m.
  • Weekends & public holidays 6:00 a.m. - 10:30 a.m.


  • daily 12:00 noon –2:00 p.m.


  • daily 6:00 –10:00 p.m.

Bar snacks:

  • daily 12:00 noon –11:00 p.m.

Free WiFi is available to all hotel guests on the entire hotel premises. Guests in our superior rooms enjoy free access to the premium high-speed internet connection of the hotel. The free cable or WiFi connection has a bandwidth of up to 512 kbit/s; VPN connections are not possible. The premium high-speed internet connection (cable or WiFi) has a bandwidth of up to 100 MBit/s. Guests in our standard rooms can use this fast connection for only € 9.90 per 24 hours (time counted continuously from the first login).

(shared bandwidth, max. bandwidth for the guests’ internet: 100 Mbit/s)


The Mercure Hotel Mannheim is located centrally next to Luisenpark, which offers wonderful running trails and relaxing nature. The Technoseum, planetarium and water tower are not far away.

Find out more about leisure options in Mannheim here


Am Friedensplatz 1

68165 Mannheim