Feedback and comments of our guests

Read the recent reviews and comments from the guests at Mercure Hotel Mannheim am Friedensplatz.

Very Good

Alles okay

Irmgard on, 11.11.2019


Herseyiyle çok guzel

Mustafa on, 24.10.2019

ok but could be better

clean, good room Bad: staff at the bar not kind

Alessandro on, 16.10.2019

100% recommended

Friendly staff, very good value for money, free coffee/tea/hot chocolate & water in the room

Samanta on, 07.10.2019


The staff was super nice. Bad: The breakfast was good but not worth 17€.

Anonymous on, 30.09.2019


breakfast was good location not perfect for BASF visit as some bridges were closed Bad: location not perfect for BASF Ludwigshafen visit as some bridges were closed

Frank on, 20.09.2019

Business trip again

Hotel it's okay. The staff are absolutely friendly. One staff from team organised me coffee, so that was so kindly. The hotel from the city is not from away, but also available tram. I think if somebody is going to the city doesn't need tram...

peter_czirok_ca on TripAdvisor, 13.09.2019

Nice hotel. AC Not working

My only complaint with this hotel was that the Air Conditioning was not working in my room. I asked the reception for a fan and in Fairness they delivered a small one straight away. It was better than nothing! An other family member stayed in a different room and their AC worked fine. Perhaps I was unlucky with my room and maybe I should have complained on the first day. The Breakfast was very good but its not cheap! The hotel staff were very helpful. Overall I would recommend this hotel.

Jim184 on TripAdvisor, 04.09.2019

Decent hotel, parking not free unless on road outside

We stayed here for one night as a stopover between the Moselle valley and Munich. It is a good location although a bit tricky to find. Staff were helpful, room nice. Parking is expensive but we were lucky to find one free space on the quiet road outside. Never clear with Accor whether parking is free or not in Europe. Breakfast good.

brianpaul450 on TripAdvisor, 01.09.2019


Some buzzing sounds when a/c is on

Vladislav on, 31.08.2019


Beds are very comfortable and AC works great, nice place to eat outside Bad: The menu was somewhat limited at the restaurant onsite, place looks a bit dated

Gmoney83 on, 26.08.2019


Close to race track for the Grand Prix

Trudi on, 24.08.2019


Very good Bad: Had a fridge, but did not work. When we asked we were told the room was a lower grade ?!! which was disappointing as my son is diabetic and his insulin would have been better in a fridge

Anthony on, 24.08.2019

A good choice for a business trip

The park is nearby Bad: Breakfast is ok, but it might be better. No markets are located nearby.

Maria on, 16.08.2019

Easy booking. Reasonable price. Comfortable hotel.

Pleasant staff

Mariane on, 13.08.2019

Good hotel...

Not bad hotel, stayed for two nights! Decent price Bad: Was earlier for checkin, staff could have been a bit nicer and more polite about this!

Jekil on, 11.08.2019

Nice one night stay

Normal out of town medium rate hotel. Large car park (you had to pay) liked the coffee Machine in the bedroom (went out and bought extra cartridges for) walkable to the town centre.

Gregory on, 11.08.2019


. Bad: .

Rainer on, 08.08.2019

Great location

Great location, nice common areas, bedroom comfy

kim on, 07.08.2019

We will definitely be back

Across the road from Lausenpark Ample parking Nice clean room Very nice bathroom Bad: The mattress was a bit hard, but that is also a personal preference

Cheryl_b on, 03.08.2019


Good hotel clean and tidy room is good and has everything you need. I stopped for the f1 tram to Mannheim station was good and easy to catch. Only rubbish part was the restaurant not much choice and overpriced!!!

Luke on, 30.07.2019

Great location, helpfull staff and lovely service in general

staff are all nice and positive and always keen to help Bad: when i got back from work my room door wasnt closed properly so anyone could walk in. I believe it was the cleaning staff that maybe didnt closed it properly. Other than that the cleaners have been doing a great job and was happy with the cleanlyness in my room.

Stanislav on, 23.07.2019

Superb good

Friendly staff to help us to do anything. I am really recommend everyone try to eat breakfast in here . quality is good and various tea selection is my best love part. Howerver, There are some dust in thr room, i think change the air is little problem maybe but if you wanna going Haidelberg, It is best choice and there are some sort of good local restaurants

micr0bugs on TripAdvisor, 21.07.2019

Good comfortable hotel if there is no party in the park

Comfortable room, easy parking, good location, good public transportation,. professional staff. Bad: There was a party in the park that lasted well into the night. Kept me from deep sleep. Probably doesn't happen often. Also, the elevators make an annoying noise. And I would like the big flat roof to have solar panels.

Michael on, 15.07.2019


Excellent with fridge in the room

Daniela on, 13.07.2019

Great location

The hotel is centrally located to attend classes at the Bildungszentrum der Bundeswehr and experience the restaurants nearby in Mannheim. The breakfast was well stocked and plenty of options. Plenty of parking, staff speaks english, would stay here again.

Todd on, 09.07.2019

Nice hotel, not my best personal experience.

The room. Parking, while not included, was fairly priced. Bad: I had an issue with my booking because it said it had breakfast included in and that wasn't posible according to the very stubborn front desk employee. That kinda ruined my experience at the hotel, because I was just staying one night and actually chose this specific hotel because it had breakfast included. I did had breakfast, but I was interrupted 3 times and even had to raise my voice.

Agustin on, 08.07.2019


Clean and large room Bad: Nothing

Trini on, 05.07.2019

A great location across from Beautiful Luisenpark

The location is just fantastic in the center of the City right next to the beautiful Luisenpark. Do not miss a visit of this amazing park! The hotel is recent, clean and practical but the rooms was not ideal for a family and the bed a bit firm.

Axel on, 28.06.2019

Work and Travel

Good one, friendly service at 23.00 Nothing much to say juste spend the night and the nice breakfast. Just the coridor are a little bit scary and old but the room was really nice. All the best. ......

Sunshine21791425477 on TripAdvisor, 25.06.2019

Am Friedensplatz 1

68165 Mannheim