Feedback and comments of our guests

Read the recent reviews and comments from the guests at Mercure Hotel Mannheim am Friedensplatz.

Good value for money

Friendly staff. Good location if you plan to attend an event in SAP Arena. Bad: Not the most comfy bed.

Maarty on, 11.06.2019



Vlado on, 10.06.2019


Friendly staff. Good location for stadfest and clean spacious rooms

Paul on, 30.05.2019

Very good hotel.

Good service. When we arrived we were warmly given information etc. The room was not big but it was very Clean and so was the bathroom. There were not enough shampoo and toiletries though. The breakfast was really great with big variety and good quality.

marlykon on TripAdvisor, 28.05.2019

Very Good

Easy & quick check-in and -out Professional and friendly staff Clean and functional rooms Bad: Twin beds are too narrow and the bedding too soft

Anonymous on, 22.05.2019


Beride personal

Babak on, 19.05.2019


Very friendly personal. Very good location Bad: Unfortunately very poor Wi-Fi.

Nataliya on, 12.05.2019

Short stay which met my expectations

Nice bed, good pillows, very quiet room. Bad: Furniture looked slightly worn. No blackout curtains.

Bastian on, 07.05.2019

Excellent value for money !

An ideal location from where one reach Mannheim Centrum as well as many attractive destinations in the surrounding area such as Heidelberg, Bad Dürkheim and others. Excellent design with a large and generous reception hall, bar and cafeteria where one can get a much needed sandwich even at 2 o'clock in the morning after a lovely night out where there was no time for eating! Very nice rooms, spacious and very well equipped. Our most favored Accor hotel. A small minus: the lifts are a little too narrow, just enough for two people with not too much luggage however there are two of them next to each other!

danale2016 on TripAdvisor, 02.05.2019

looking for a hotel near TIME WARP this is the one ! 5-10 min taxi

The hotel was lovely, we arrived early hours in the morning and still had a warm welcome. Staff were polite and friendly throughout our stay. The facilities were great for what we were looking for, restaurant was very clean and looked lovely. We only stayed briefly as we flew in for the weekend for TIME WARP 2019, loved that reception called the taxi for us and it arrived in moments and took us straight to the event 5-10minute journey. Bad: Our coffee machine didn't work in our room which was upsetting I like a coffee as soon as I wake but thats just a minute complaint.

Taya on, 02.05.2019

Nice hotel Mercure, Mannheim

Perfect hotel to stay during the weekend, as a private visitor. Our dog was also welcome, even received a little present when we entered the room. Good breakfast, though quite expensive. The only drawback might be the busloads of touring groups whom you may encounter during breakfast time.

Inspire25962351252 on TripAdvisor, 01.05.2019

Amazing stay and great location

Room was a++ and everything about this hotel Bad: Great stay, and such friendly staff

Aaron on, 12.04.2019

Clean and spacious room

The check in and out process is very fast, Staffs are very responsive upon any request.

JIE on Agoda, 04.04.2019

The room is clean and staffs are provided best service

The check in and out process is very fast, Staffs are very responsive upon any request.

JIE on Agoda, 04.04.2019

Very pleasant stay.

Great location, rich breakfast, friendly and organized staff, very clean room and room service. I had a very pleasant stay.

Patrick on, 31.03.2019

Pleasant and comfortable stay

Very clean and well presented hotel and room. Comfortable and clean rooms. Did not have breakfast so cannot comment on that. Good location, near to tram stops that take you straight to the city centre. Opposite luisenpark which is a lovely area to walk around. Bad: We were fortunate to experience some really nice weather during our stay in Mannheim and found the rooms were quite warm. The a/c did not work as they are currently set as heaters for the winter. This was disappointing as I do not sleep well In a warm room and did not want to sleep with our window open through the night. Fortunately it was not overly hot enough to make this too uncomfortable for us but would have made the whole experience more pleasant had the A/C been working to allow us to decide how warm/cold we’d like our room.

Jodie on, 25.03.2019


I receive a Smoking Room and was not possible to change on the first day. Probably my fault because didn't specify on the reservation

Pedro on, 19.03.2019

Very well maintained hotel with great staff

The reception was very friendly and welcoming. Rooms are very clean and well equipped. My reservation, made via the webpage did not arrive at the hotel (most probably, I did not send it correctly) but the reception staff solved this within minutes in a very professionell and friendly way. I will definetely stay there again.

Matthias0107 on TripAdvisor, 01.03.2019


Alles super

Annelie on, 01.03.2019

Pleasant hotel

This hotel is large, neat and clean. The rooms are well equipped and reasonably large. The bathroom looks very well cared for and was well cleaned. The beds are fine and the room can be well darkened. The restaurant is a bit too simple and yet on the expensive side, so also the breakfast which could be more extensive. Parking costs extra but there is also parking in the area without costs. This is a hotel where we would like to come back again and to eat ... within walking distance there are plenty of restaurants with good food.

Simon W on TripAdvisor, 12.02.2019

Excellent for short stay

I enjoyed my short stay here. Super friendly welcome from the reception staff. Received an upgrade to superior room, did not even need to ask. Hotel looks outdated from the outside, but rooms are renovated and really comfortable.

IlseT44 on TripAdvisor, 26.01.2019

Very good hotel but poor internet service

Very good hotel. Good rooms recently renovated with style. However mobile reception is poor in this area of Mannheim and the internet was not working most of the night despite us having the higher level internet package included.

David G on TripAdvisor, 26.01.2019


Breakfast Bad: Expensive parking

Josef on, 25.01.2019

I'd like to go to there again my next trip to Mannheim

nice staff nice room and nice location

Oooiiver on, 18.01.2019

This is a nice hotel!

I just hope you could expand your menu selections!

Rachael on Agoda, 03.01.2019

Well taken care of!

Stayed at this hotel for several nights for me and my customers. Excellent service, plenty of space to park, close to the highway. Only 1.5 miles away from the town center. Service is great, breakfast ok (could maybe improve the choice), We had dinner once and I loved the salmon fish

ykamouch on TripAdvisor, 18.12.2018


Comfortable and clean room

Tuba on, 10.12.2018

Happy camper

Overall very satisfied and the breakfast was really good. The bed was comfortable but maybe the only thing I can complain about is the fridge in our room was just lukewarm and you need to pay for parking.

Gunnar Orn on, 02.12.2018

Centrally Located Business Hotel

It is a four-star property. The room are spacious with good interiors. The restaurant ambiance is good with international cuisine and daily seasonal specials, The breakfast buffet beckons with fresh waffles and a versatile selection of dishes. For dinner their is quiet terrace in the property and it also has a expansive hotel garden

Talent P on TripAdvisor, 20.11.2018


Everything. Very friendly abd hekoful staff

Anonymous on, 16.11.2018

Am Friedensplatz 1

68165 Mannheim