Feedback and comments of our guests

Read the recent reviews and comments from the guests at Mercure Hotel Mannheim am Friedensplatz.

Amazing stay and great location

Room was a++ and everything about this hotel Bad: Great stay, and such friendly staff

Aaron on Booking.com, 12.04.2019

Clean and spacious room

The check in and out process is very fast, Staffs are very responsive upon any request.

JIE on Agoda, 04.04.2019

The room is clean and staffs are provided best service

The check in and out process is very fast, Staffs are very responsive upon any request.

JIE on Agoda, 04.04.2019

Very pleasant stay.

Great location, rich breakfast, friendly and organized staff, very clean room and room service. I had a very pleasant stay.

Patrick on Booking.com, 31.03.2019

Pleasant and comfortable stay

Very clean and well presented hotel and room. Comfortable and clean rooms. Did not have breakfast so cannot comment on that. Good location, near to tram stops that take you straight to the city centre. Opposite luisenpark which is a lovely area to walk around. Bad: We were fortunate to experience some really nice weather during our stay in Mannheim and found the rooms were quite warm. The a/c did not work as they are currently set as heaters for the winter. This was disappointing as I do not sleep well In a warm room and did not want to sleep with our window open through the night. Fortunately it was not overly hot enough to make this too uncomfortable for us but would have made the whole experience more pleasant had the A/C been working to allow us to decide how warm/cold we’d like our room.

Jodie on Booking.com, 25.03.2019

Good

I receive a Smoking Room and was not possible to change on the first day. Probably my fault because didn't specify on the reservation

Pedro on Booking.com, 19.03.2019

Very well maintained hotel with great staff

The reception was very friendly and welcoming. Rooms are very clean and well equipped. My reservation, made via the webpage did not arrive at the hotel (most probably, I did not send it correctly) but the reception staff solved this within minutes in a very professionell and friendly way. I will definetely stay there again.

Matthias0107 on TripAdvisor, 01.03.2019

Good

Alles super

Annelie on Booking.com, 01.03.2019

Pleasant hotel

This hotel is large, neat and clean. The rooms are well equipped and reasonably large. The bathroom looks very well cared for and was well cleaned. The beds are fine and the room can be well darkened. The restaurant is a bit too simple and yet on the expensive side, so also the breakfast which could be more extensive. Parking costs extra but there is also parking in the area without costs. This is a hotel where we would like to come back again and to eat ... within walking distance there are plenty of restaurants with good food.

Simon W on TripAdvisor, 12.02.2019

Excellent for short stay

I enjoyed my short stay here. Super friendly welcome from the reception staff. Received an upgrade to superior room, did not even need to ask. Hotel looks outdated from the outside, but rooms are renovated and really comfortable.

IlseT44 on TripAdvisor, 26.01.2019

Very good hotel but poor internet service

Very good hotel. Good rooms recently renovated with style. However mobile reception is poor in this area of Mannheim and the internet was not working most of the night despite us having the higher level internet package included.

David G on TripAdvisor, 26.01.2019

Awesome

Breakfast Bad: Expensive parking

Josef on Booking.com, 25.01.2019

I'd like to go to there again my next trip to Mannheim

nice staff nice room and nice location

Oooiiver on Booking.com, 18.01.2019

This is a nice hotel!

I just hope you could expand your menu selections!

Rachael on Agoda, 03.01.2019

Well taken care of!

Stayed at this hotel for several nights for me and my customers. Excellent service, plenty of space to park, close to the highway. Only 1.5 miles away from the town center. Service is great, breakfast ok (could maybe improve the choice), We had dinner once and I loved the salmon fish

ykamouch on TripAdvisor, 18.12.2018

Good

Comfortable and clean room

Tuba on Booking.com, 10.12.2018

Happy camper

Overall very satisfied and the breakfast was really good. The bed was comfortable but maybe the only thing I can complain about is the fridge in our room was just lukewarm and you need to pay for parking.

Gunnar Orn on Hotels.com, 02.12.2018

Centrally Located Business Hotel

It is a four-star property. The room are spacious with good interiors. The restaurant ambiance is good with international cuisine and daily seasonal specials, The breakfast buffet beckons with fresh waffles and a versatile selection of dishes. For dinner their is quiet terrace in the property and it also has a expansive hotel garden

Talent P on TripAdvisor, 20.11.2018

Good

Everything. Very friendly abd hekoful staff

Anonymous on Booking.com, 16.11.2018

The Luisenpark across the street was lovely

Mid October my wife and I drove down to Mannheim to meet prior business associates with whom I had worked before retirement. Since they were on a tight schedule coming out of the USA, I only had about 36 hours to find a room in Mannheim. This was very last minute for me, and in the city center where I used to stay everything was booked out, but I was able to find a room at the Mercure am Friedensplatz, but at a very high price. Looking on-line now I see multiple offers for this hotel at over 120 euros cheaper than what we had to pay. One has to wonder about their pricing policies. The room we received on the 5th floor was typical of hotel rooms that were built in the 1990's, German modern furniture. It was all in good order, everything was clean and tidy, and what one normally expects to find in a business oriented hotel was there, to include an ironing board and steam iron. We did find that some of the packages of coffee/tea, and sugar were missing from the coffee service in the room. There was also two unexpected visitors which we removed from the room via the window (strange bugs). We did not eat at the hotel, so I cannot comment on the restaurant or the breakfast service. The WiFi in our room worked OK. Take note that parking in the hotel's lot in front of the building is 9.00 Euro per day. If you arrive in time however, there are some free parking spots on the street leading up to the hotel. The hotel is across the street, and about 1/2 block from the main entrance to the Luisenpark. The park is lovely, very large, and well worth visiting if you are not in Mannheim on a business schedule. The hotel is on a busy corner. It is a block off of the end of the autobahn coming into Mannheim, and there is a traffic light at that corner. There is also tram tracks on two sides of the hotel, running down the middle of the 4 lane streets. Unless you are a heavy sleeper, you will want to keep the windows closed - there is Air Co so you can keep it cool. .

JoelY55490 on TripAdvisor, 07.11.2018

Very Good

In general, good selection for breakfast buffet. Bad: The scrambled eggs were just lukewarm when we came for breakfast at 0930. Expensive water with dinner in restaurant, charged same as for a glass of beer.

Anonymous on Booking.com, 28.10.2018

Very nice friendly staff & close to the tram stop

Location and size of the rooms

Adnan on Booking.com, 20.10.2018

Good

The service of the staff is good

Franky on Booking.com, 19.10.2018

Very Good

Pancakes for breakfast!

Daniel on Booking.com, 04.10.2018

Exceptional

Quiet room, very comfortable. Excellent receptionist Peter, I just recall his first name but he was indeed a perfect role model for his job. Bad: Very slow WLAN

Jan on Booking.com, 03.10.2018

Exceptional

I love the fact that it was easy to get to. Not downtown or congested. I felt safe and comfortable. Parking was only 9€. Breakfast was great!!! Bad: There wasn’t a fitness room. No refrigerator.

Earl on Booking.com, 24.09.2018

Good

Over all experience was good. Staff was good. I have stayed on this hotel couple of times however this time I have small comments. The bathmats were not exchanged. The sugar was not refilled for the coffee making machine. It could be that the room service was too busy or did not notice it. Otherwise the hotel was good.

syedmorshedulkarim on TripAdvisor, 22.09.2018

booked for another stay and looking forward to it m

Excellent value and really comfortable. Bad: Was advised it was free parking but it.

Angela on Booking.com, 05.09.2018

OK !!!

OK !!!

Anonymous on Booking.com, 03.09.2018

Exceptional

Nice quiet hotel...staff is friendly and helpful!

Fredricka on Booking.com, 20.08.2018
Contact

Am Friedensplatz 1

68165 Mannheim
Germany